Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how hooramtextile.myshopify.com (the “Site” or “we”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Collecting Personal Data

When you visit the Site, we gather certain information about your device, your interaction with the Site, and data needed to process your purchases. Additional details may be collected if you contact us for customer support. In this policy, any information that can identify you individually is referred to as “Personal Information.” Below are more details on what we collect and why.

Device Information:

• Examples of data collected: Browser version, IP address, time zone, cookie data, viewed products or pages, search terms, and interaction with the Site.
• Purpose of collection: To ensure the Site loads correctly for you and analyze usage for improvement.
• Source of collection: Automatically collected through technologies like cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purposes: Shared with our processor Shopify and relevant third parties.

Order Information:

• Examples of data collected: Name, billing and shipping address, payment details (e.g., credit card numbers), email, and phone number.
• Purpose of collection: To fulfill your orders, process payments, and provide customer service while screening for fraudulent activities.
• Source of collection: Directly from you.
• Disclosure for business purposes: Shared with Shopify and other service providers such as payment gateways and shipping partners.

Customer Support Information:

• Examples of data collected: Any additional information you provide during a support inquiry.
• Purpose of collection: To help resolve your queries and provide assistance.
• Source of collection: Directly from you.

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not knowingly collect information from minors. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and comply with legal obligations. For example:

• We use Shopify to power our online store. For more information on how Shopify uses your data, please see the Shopify Privacy Policy.
• We may share data to comply with legal requirements, such as responding to subpoenas or other lawful requests.

Behavioral Advertising

We may use your Personal Information to deliver targeted ads or marketing messages that could be of interest to you. For example:

• We use Google Analytics to understand customer interactions with our Site. For more on how Google handles your data, visit the Google Privacy Policy. To opt out of Google Analytics, click here.
• Information may be shared with advertising partners for targeted ads. You can opt out of such advertising by adjusting your settings on platforms like Facebook, Google, or Bing. You can also visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide and enhance our services, process payments, fulfill orders, and keep you informed about products and promotions.

Lawful Basis (for EEA residents)

If you are a resident of the European Economic Area (EEA), we process your personal information under these legal bases:

• Your consent
• The fulfillment of the contract
• Compliance with legal obligations
• Our legitimate interests, which do not override your rights

Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless legally required otherwise.

Automatic Decision-Making

We do not engage in automated decision-making processes that have a significant impact on you.

Cookies

We use cookies to enhance your experience on our Site, remembering your preferences and gathering insights into how you use our services. You can manage cookies through your browser settings, but disabling them may affect your access to certain features.

Do Not Track

Currently, we do not alter our data practices when a "Do Not Track" signal is received from your browser due to the lack of a standard industry approach.

Changes

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.

Contact Us

For more information about our privacy practices or if you have any questions, feel free to contact us:

• Phone/WhatsApp: +92 3
• Email: info.hooramtextile@gmail.com
• Address: Hooram Textile, Lal Mill Chowk, Tata Bazaar, Factory Area, Faisalabad.